HOTEL TECH STARTUP GETS $1M TO DEVELOP CONTACTLESS COMMUNICATION TOOLS
Akia, a hotel technology startup founded by a team of ex-Facebook engineers, has received $1 million in funding from GSR Ventures, an early-stage venture capital firm. Founded in 2018, Akia provides an artificial intelligence-enabled platform that enables hotels to provide guests with contactless options for check-in, communication, and on-property requests.
Customers include Hyatt, Marriott, Best Western, NoMad, Ritz-Carlton Club & Residences, and several luxury boutique hotels. The company says its customers report up to 72% of guests engage with staff via text and 84% of those guests opt to check-in via text messaging.
“Akia’s messaging platform helps hotels provide superior service, collect guest feedback and streamline operations,” says Evan Chen, CEO of Akia. According to Chen, a 500-room property could free up approximately 200 hours of staff time per month that can be redirected toward providing better service.
Source Credit: Phocus Wire
