The National Bank of Bahrain (NBB) continues to enhance its service level to deliver exceptional performance. Adding to its previous successes, NBB received the Straight Through Processing (STP) Excellence Award from Citi Bank. The awards ceremony was held at the NBB Headquarters, in the presence of Nabeel Mustafa, Head of Bank Operations at NBB, Ali Mansoor, Assistant Relationship Manager – Corporate Coverage at NBB, alongside Mohamed Al Hammadi, Director – Correspondent Banking Group – Head of GCC, Pakistan & Iraq FI Sakes at Citi Bank.

Commenting on the achievement, Nabeel Mustafa, Head of Bank Operations at NBB, said: “This award reiterates our commitment towards achieving the highest STP rates, allowing us to provide our customers with seamless processing, especially pertaining to payments made in USD.  We are continuously evolving in line with our brand promise to provide our customers and stakeholders with the best-in-class experience. We would like to thank Citi Bank for their efforts and recognition, allowing us to further improve our services.”

NBB’s continuous achievements and awards showcases the Bank’s ongoing commitment towards maintaining the best quality services, positioning the bank amongst the industry’s top leaders, and maintains its commitment towards achieving the Kingdom’s Vision 2030.